FAQ
Table of Contents
Installation & Services
01 How Long Does the Installation Take?
02 When Can the Surface Be Used After Installation?
03 Which Areas Do You Serve? Do You Accept Projects Outside Your Main Service Areas?
04Is the Site Assessment Free?
พื้นที่เชียงใหม่: อำเภอที่บริการประเมินฟรี มีดังนี้ สันป่าตอง, แม่ออน, หางดง, แม่ริม, สันทราย, ดอยสะเก็ด, สารภี, สันกำแพง สำหรับพื้นที่ที่ต้องสอบถามเพิ่มเติมนั้นจะมี แม่วาง, แม่แตง, พร้าว, สะเมิง และ จังหวัด ลำพูน บางส่วนสามารถสอบถามเจ้าหน้าที่เพิ่มเติมในส่วนนี้ครับ (กรณีมีค่ามัดจำประเมินหน้างานเราจะนำไปคิดเป็นส่วนลดหลังจากเริ่มงานในงวดแรก)
พื้นที่กรุงเทพ, นนทบุรี, ปทุมธานี, สมุทรปราการ, นครปฐม, สมุทรสาคร: หน้างานมีระยะทางเกินกว่า 30 km. จากสาขาบริษัทจะมีค่ามัดจำเริ่มต้นที่ 500 บาท จากนั้นคิดตามระยะจริง + ค่าที่พักค่าดำเนินการอื่นหากมีเพิ่มเติมตามความเหมาะสม เพื่อความชัดเจนสามารถสอบถามเจ้าหน้าที่เพิ่มเติมได้ในส่วนนี้ครับ (กรณีมีค่ามัดจำประเมินหน้างานเราจะนำไปคิดเป็นส่วนลดหลังจากเริ่มงานในงวดแรก)
- นอกพื้นที่คิดตามระยะจริง + ค่าที่พักและค่าดำเนินการอื่น หากมีเพิ่มเติมตามความเหมาะสม: เพื่อความชัดเจนสามารถสอบถามเจ้าหน้าที่เพิ่มเติมได้ในส่วนนี้ครับ (กรณีมีค่ามัดจำประเมินหน้างานเราจะนำไปคิดเป็นส่วนลดหลังจากเริ่มงานในงวดแรก)
05 What Is the Minimum Project Size?
06 How Much Does It Cost?
07 Are There Any Promotions or Discounts Available?
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08 Can I Compare Multiple Options in One Quotation?
09 Can You Help Calculate the Area If I Don’t Know the Exact Size?
010 Does the Existing Surface Need to Be Removed Before Installation?
011 Can I Choose the Project Start Date?
012 Can the Area Be Used During Installation?
013 How Long Should I Wait Before Using the Surface After Installation?
014 Can the Area Be Used During Installation?
015 Will Rain Affect the Installation Process?
016 What Are the Steps in the Stamped Concrete Installation Process?
- Clean and prepare the site for formwork installation and wire mesh reinforcement.
- Pour the concrete to the specified thickness (5 cm or 10 cm), then screed and level the surface evenly.
- Apply Peak Color Cement 4IN1 evenly over the concrete surface, then trowel until a smooth and consistent color is achieved.
- Apply Peak Release Agent evenly across the entire surface, then imprint the concrete using the selected stamping mats.
- Once the stamped concrete has hardened, control joints are cut and finishing details are completed. The surface is then cleaned and finished with a protective sealer.
Stamped Concrete Features & Maintenance
01Is Stamped Concrete Slippery When Wet?
02Can Algae or Moss Grow on Stamped Concrete?
03How Should Stamped Concrete Be Maintained?
- Stamped concrete is easy to maintain. Simply rinse the surface with clean water and use mild dish soap or detergent when needed. Avoid acidic or corrosive cleaners, such as bathroom cleaners, as they may damage the protective sealer.
- When used for a long time, the color of the concrete floor may fade due to usage or the clear acrylic layer may peel off over time. You can scrub the floor and apply a coating to make the color look bright and beautiful again.
- Avoid dragging sharp or heavy objects across newly installed stamped concrete, as they may scratch or damage the surface and protective sealer.
- Take extra care when using scaffolding, hard-wheeled carts, or aluminum ladders without rubber feet, as they may scratch or damage the surface. To protect the stamped concrete, place plywood, rubber mats, or tiles underneath before use.
- Take extra care when welding or cutting metal near stamped concrete. Hot sparks can cause burn marks, discoloration, and may melt or damage the protective sealer.
- Avoid spilling paint, thinner, acidic cleaners, or cement removers on stamped concrete, as these substances may cause staining, discoloration, dullness, or damage to the protective sealer.
- Avoid using abrasive cleaning tools, such as brass brushes, as they may damage the concrete surface and cause the color or protective sealer to wear or peel off.
- Avoid driving or parking vehicles on newly installed stamped concrete for at least 7 days to allow the surface to properly cure and gain sufficient strength.
- Avoid using unfiltered water or groundwater with high mineral or sediment content. If the surface gets wet, do not allow the water to dry naturally, as it may leave mineral deposits or stains on the stamped concrete.
04Does Stamped Concrete Crack Easily?
Cement Color & Sealer
01 How Long Does the Sealer Last After Application?
02 Is the Sealer Available in Sizes Other Than Drums and Gallons?
03Does the Sealer Drum Come with a Tap?
04Will Applying Sealer in Extremely Hot Weather Affect the Stamped Concrete?
05Will Applying Sealer to a Damp or Not Fully Dry Surface Affect the Stamped Concrete?
Pricing & Warranty
01Why Do Prices Vary at Different Times?
02 How Much Deposit Is Required After the Price Is Confirmed?
03What Warranty Is Provided for Stamped Concrete?
Workmanship Warranty Terms
- 1-Year Workmanship Warranty from the Date of Project Handover
- The warranty covers damage resulting from improper installation or workmanship and applies specifically to concrete cracking or surface dusting caused by installation-related issues.
- If the inspection confirms that the damage was caused by defective workmanship, our team will carry out the necessary repairs in accordance with the warranty coverage and terms stated above.
- If the inspection determines that the damage resulted from normal wear and tear, improper use, or causes unrelated to our workmanship, the company reserves the right to exclude such damage from warranty coverage.
Warranty Exclusions
The warranty does not cover damage resulting from the following:
- Reduction in sealer gloss due to normal use and natural wear over time.
- Water leakage
- Stretch marks on the face (This is a normal characteristic of polished surfaces)
- Damage from natural disasters
- Cracking along the original cracks in the floor of the building structure
- Cracks occurring around manhole cover corners, sharp or pointed areas, or sections without control joints.
- Damage from area subsidence
Contact & Quotation
01What Information Is Required to Request a Quotation?
- Photos of the project site
- Approximate project area, if available
- Province / installation location
- Preferred design or project requirements
- Estimated budget, if available
02How Long Does It Take to Prepare a Quotation?
03How Can I Contact Our Team?
Line official: @ncth
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